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SARS deputy commissioner obtains PhD
The SARS deputy commissioner has conquered academic success by obtaining his PhD from the University of Pretoria (UP) while juggling his demanding career.
Dr Johnstone Makhubu (46) recently obtained his PhD in Leadership from the Albert Luthuli Leadership Institute at UP.
Makhubu has 24 years of experience across various sectors, including mining, manufacturing, fast-moving consumer goods, energy and tax administration.
His diverse career path has seen him transition from engineering and finance into the field of tax admin.
“My career has been a journey of finding where I can make the most impact, and I have found a fitting home in tax administration,” said Makhubu.
He says his decision to pursue a PhD in Leadership is inspired by his belief in the profound impact leadership and governance have on organisations, especially in light of the state capture period in South Africa.
He recognises that effective leadership is crucial in maintaining the social contract between institutions and the public.
Makhubu said everything in contemporary organisations rises and falls on leadership.
“My work at SARS requires a leadership practice that acknowledges the diverse stakeholder landscape and the trust necessary for effective interactions.”
His research delves into relational leadership within apex leader-constituted multi-actor groups. This focuses on how trust and resonance facilitate the emergence of effective relating and communication.
This is fundamental to the flow of influence through which leadership manifests.
Makhubu’s study highlighted that trust and resonance at both interpersonal and inter-organisational levels are key to fostering high-quality relationships and successful leadership.
“The novelty of my research lies in its integration of resonance, trust and relational leadership. It proposes a framework that advances both theory and practice,” he explained.
Makhubu said by applying his findings in his role at SARS he aims to address the challenges posed by a rapidly evolving environment.
He said his insights offer strategies for promoting resonance (as opposed to dissonance) and stakeholder trust. He believes this is crucial for rebuilding and maintaining strong relationships.
“The insights from my study will guide resonance-based strategies to build and repair trust, and enhance multi-actor group interactions, which are vital for effective leadership and organisational transformation,” he said.
Makhubu said balancing his demanding role with his PhD studies presented significant challenges.
However, he managed his time meticulously and set deadlines with his supervisors.
“The challenges were immense, but careful planning and time management were key and having a PhD coach also provided invaluable support during the tougher times.”
In addressing the broader leadership challenges faced by public service, Makhubu points to the erosion of trust, corruption and the need for social cohesion.
His research provides practical solutions for these issues, offering a framework for creating dialogue platforms and rebuilding trust.
“Addressing the erosion of trust and fostering social cohesion is critical,” he says.
He added that his research provides a framework for creating successful dialogue platforms and rebuilding trust where it has been damaged.
Makhubu offered the following advice to those juggling a demanding role and higher education:
– Plan carefully- Be prepared to sacrifice some relationships
– Consider getting a PhD coach
– Choose a study area that aligns with your interests and professional needs.
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