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City Power’s Meter Audits in Randburg: Deadline Looms for Non-Vending Customers to Avoid Penalties
City Power spokesperson Isaac Mangena has confirmed that technicians will continue auditing and replacing meters to assist non-vending customers in the Randburg Service Delivery Centre (SDC) areas. The utility has extended a waiver on penalty fees until November 30, encouraging residents to cooperate and avoid penalties ranging from R14,000 to R30,000 for non-compliant meters.
Mangena emphasized that this waiver applies to all non-vending customers, including those in both affluent and non-affluent areas, and urged residents to visit their SDCs or provide their details through telephone lines before the penalty charges are reinstated on December 1.
The technicians will be easily identifiable by their bright yellow bibs and valid ID cards, and they will be working to replace faulty, bridged, or missing meters. City Power appeals to residents to grant access to officials during this process to avoid future penalties.
Meter Audit Schedule for Randburg Area:
| Area | Audit Dates |
|---|---|
| Bryanston | November 28 – 30 |
| Ferndale | December 02 – 03 |
| Bordeaux | December 04 |
| Bloubosrand | December 05 – 06 |
| Kensington | December 07 |
| Maroeladal | December 09 – 10 |
| Robindale | December 11 – 12 |
| Olievenpoort | December 13 |
Mangena also warned residents about the increasing trend of criminals using counterfeit credentials to gain entry to properties for robbery. He advised customers to verify the identity of any technician by calling the number on their ID card before paying for meter replacements or resets.
For assistance, City Power’s contact center is available at 0800 202925 or 011 490 7484, and Service Delivery Centres (SDCs) customer desks are open to help residents throughout the program.
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